TERMS & CONDITIONS

Welcome to Exceed Basketball! We're thrilled to have you join us for dynamic and personalized basketball training sessions. To ensure a seamless experience for all participants, please take a moment to review our terms and conditions outlined below.

1) Cancellation Policy

We require a minimum of 24 hours notice to cancel a training session. If you cancel within the 24 hour period, you will not be entitled to a refund. If you cancel outside of this period, we will refund your payment in full.

2) Lateness Policy

Please arrive on time for your scheduled training session. If you arrive late, your session will still end at the scheduled time to avoid affecting other clients' working time.

3) Weather Policy

If the weather conditions prevent us from conducting the training session on the scheduled day, we will reschedule the session for a further date.

4) Court Hiring Policy

If you would like to hire an indoor court for your training session, there will be an additional cost that you will need to pay.

5) Filming Policy

We may film your child during their training session for progress reports and marketing purposes. By signing below, you give us permission to film your child and use the footage for these purposes.

6) Payment

Prior to the commencement of the basketball training, payment must be made in full. If payment is not received within 24 hours prior to the scheduled training session, the training session will be canceled.